各位 Trae 社区管理员/支持团队： (Hello Trae Community/Support Team,)
我写这封帖子是为了寻求关于退款申请的紧急帮助。我已经向 feedback@mail.trae.ai 发送邮件（包括正式的退款撤回表单），但已经好几天没有收到任何回复了。 (I am writing to seek urgent help regarding my refund request. I have sent multiple emails to feedback@mail.trae.ai including the formal withdrawal form, but I haven’t received a response for several days.)
以下是我的账户详细信息： (Here are my account details:)
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用户 ID (User ID): [7619370302556455944]
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支付宝商家订单号 (Wechatpay Order): 2026040319074101000030035258191
我是误操作订阅的，并且已经立即按照官方指引提供了用户 ID 和支付截图。根据退款政策，由于我未使用过服务，我完全符合全额退款的条件。 (I subscribed by mistake and immediately followed the official refund instructions. According to the refund policy, I am eligible for a full refund as I have not used the service.)
麻烦管理员或工作人员核查一下我的工单并处理退款。 (Could a moderator or staff member please check my ticket and process the refund? )
非常感谢你们的帮助！ (Thank you for your assistance.)