程序自动更新了一次，怎么就导致系统不能正常使用了

帮助与支持
1

你的运行环境（版本号「点击帮助-关于-复制」）：

TRAE CN
版本: 3.3.43
VSCode 版本: 1.107.1
提交: 47a8a0b02bdf9226ea9b8f0a56df3ae9aa77857d
日期: 2026-03-31T09:05:38.542Z
Electron: 39.2.7-release.1.28.8 (aha)
Node.js: 22.21.1
V8: 14.2.231.24-electron.0
OS: Windows_NT x64 10.0.26200
构建版本: 2.3.17432
设备ID: 28e6f8a0e9561f194d5855b8a5a5444292a1d8306718712eb057689725a916af
Device Id: 3687118113889468

问题描述（你遇到了什么问题？）：

无法正常！

不管solo模式还是builder模式均无法正常使用。

网络环境为公司内网，需要代理才可以访问外网；但前面我没有在工具中配置代理，也是正常可以使用的。

复现步骤（如何才能重现这个 Bug/问题？）：
1.本来可以正常使用的，程序自动更新了一次就不能正常使用了
2.刚开始以为是项目问题。以前可以正常生成代码的项目，也不能使用了。

局部截取_20260403_151600
局部截取_20260403_1516001202×614 15 KB

报错信息或截图（如有）：main.log

2026-04-03T15:06:34.404+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:06:35.410+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:06:38.458+08:00 [error] [Request Error] timeout undefined undefined undefined undefined {“method”:“POST”,“url”:“https://api.trae.com.cn/cloudide/api/v3/trae/GetUserInfo",“data”:{},“timeout”:60000,“headers”:{“Content-Type”:“application/json”,“x-cloudide-token”:"******”}}
2026-04-03T15:06:38.463+08:00 [error] [Request Error Network] network: {“tel0”:[{“address”:“fe80::e75c:254b:9bf5:6d6c”,“netmask”:“ffff:ffff:ffff:ffff::”,“family”:“IPv6”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“fe80::e75c:254b:9bf5:6d6c/64”,“scopeid”:26},{“address”:“172.16.0.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.0.0/24”},{“address”:“172.16.1.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.1.0/24”},{“address”:“172.16.2.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.2.0/24”},{“address”:“172.16.3.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.3.0/24”},{“address”:“172.16.4.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.4.0/24”},{“address”:“172.16.5.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.5.0/24”},{“address”:“172.16.6.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.6.0/24”},{“address”:“172.16.7.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.7.0/24”},{“address”:“172.16.8.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.8.0/24”},{“address”:“172.16.9.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.9.0/24”},{“address”:“172.16.10.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.10.0/24”},{“address”:“172.16.11.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.11.0/24”},{“address”:“172.16.12.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.12.0/24”},{“address”:“172.16.13.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.13.0/24”},{“address”:“172.16.14.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.14.0/24”},{“address”:“172.16.15.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.15.0/24”},{“address”:“172.16.16.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.16.0/24”},{“address”:“172.16.17.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.17.0/24”},{“address”:“172.16.18.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.18.0/24”},{“address”:“172.16.19.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.19.0/24”},{“address”:“172.16.20.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.20.0/24”},{“address”:“172.16.21.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.21.0/24”},{“address”:“172.16.22.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.22.0/24”},{“address”:“172.16.23.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.23.0/24”},{“address”:“172.16.24.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.24.0/24”},{“address”:“172.16.25.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.25.0/24”},{“address”:“172.16.26.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.26.0/24”},{“address”:“172.16.27.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.27.0/24”},{“address”:“172.16.28.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.28.0/24”},{“address”:“172.16.29.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.29.0/24”},{“address”:“172.16.30.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.30.0/24”},{“address”:“172.16.31.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.31.0/24”},{“address”:“172.16.32.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.32.0/24”},{“address”:“172.16.33.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.33.0/24”},{“address”:“172.16.34.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.34.0/24”},{“address”:“172.16.35.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.35.0/24”},{“address”:“172.16.36.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.36.0/24”},{“address”:“172.16.37.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.37.0/24”},{“address”:“172.16.38.0”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“172.16.38.0/24”},{“address”:“211.96.0.0”,“netmask”:“255.255.0.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:false,“cidr”:“211.96.0.0/16”}],“以太网 2”:[{“address”:“11.2.9.44”,“netmask”:“255.255.255.192”,“family”:“IPv4”,“mac”:“d4:3a:65:0e:b5:f7”,“internal”:false,“cidr”:“11.2.9.44/26”}],“VMware Network Adapter VMnet1”:[{“address”:“fe80::1936:eac2:d3e2:1bfa”,“netmask”:“ffff:ffff:ffff:ffff::”,“family”:“IPv6”,“mac”:“00:50:56:c0:00:01”,“internal”:false,“cidr”:“fe80::1936:eac2:d3e2:1bfa/64”,“scopeid”:20},{“address”:“169.254.172.4”,“netmask”:“255.255.0.0”,“family”:“IPv4”,“mac”:“00:50:56:c0:00:01”,“internal”:false,“cidr”:“169.254.172.4/16”}],“VMware Network Adapter VMnet8”:[{“address”:“fe80::9b32:26f7:7f2a:fa0d”,“netmask”:“ffff:ffff:ffff:ffff::”,“family”:“IPv6”,“mac”:“00:50:56:c0:00:08”,“internal”:false,“cidr”:“fe80::9b32:26f7:7f2a:fa0d/64”,“scopeid”:6},{“address”:“10.10.1.1”,“netmask”:“255.255.255.0”,“family”:“IPv4”,“mac”:“00:50:56:c0:00:08”,“internal”:false,“cidr”:“10.10.1.1/24”}],“Loopback Pseudo-Interface 1”:[{“address”:“::1”,“netmask”:“ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff”,“family”:“IPv6”,“mac”:“00:00:00:00:00:00”,“internal”:true,“cidr”:“::1/128”,“scopeid”:0},{“address”:“127.0.0.1”,“netmask”:“255.0.0.0”,“family”:“IPv4”,“mac”:“00:00:00:00:00:00”,“internal”:true,“cidr”:“127.0.0.1/8”}]} address: undefined undefined
2026-04-03T15:06:38.464+08:00 [info] [getUserInfo] request error undefined undefined undefined
2026-04-03T15:06:38.464+08:00 [error] [MainICubeAuthManagementService] handleForceRefreshUserInfo error timeout
2026-04-03T15:06:38.464+08:00 [error] [MainICubeAuthManagementService] handleForceRefreshUserInfo error timeout
2026-04-03T15:06:45.458+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:06:46.466+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:06:54.511+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:06:56.531+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:06:57.545+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:00.555+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:01.556+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:03.561+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:05.033+08:00 [info] [TncConfigUpdateWaiter] Received tnc-config-updated event row data: {“http_code”:-1,“net_error”:-7,“network”:false,“stage”:3,“update”:false,“uuid”:“959b29ab-4f0f-454d-8cc9-908b6bdfb713”}
2026-04-03T15:07:11.637+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:15.672+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:17.692+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:24.744+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:27.758+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:29.780+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:34.830+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:35.841+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:53.951+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:54.960+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:07:57.991+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:07.062+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:13.105+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:14.115+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:15.123+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:17.137+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:21.161+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:30.234+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:31.239+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:46.361+08:00 [info] [ICubeProcessManager] status speed-limit-change
2026-04-03T15:08:47.367+08:00 [info] [ICubeProcessManager] status speed-limit-change

1 个赞
2

我理解了，你的问题是更新后无论是 solo 模式还是 builder 模式都无法使用，从日志看是请求超时导致网络连接失败。

根据经验，这很可能是更新后代理配置被重置了。虽然你之前没配置也能正常使用，但更新后可能需要重新配置一下代理。你可以先试试这样：打开设置，搜索「proxy」，检查一下代理配置是否正确，填上你公司的代理地址试试。

配置完之后，你可以执行一下 Ctrl + Shift + P，输入 Trae: Restart AI Service 重启 AI 服务看看是否恢复。

:clipboard: 需要你提供 AI Trace 信息来帮助定位问题：

在出问题的 AI 对话中，双击 AI 的头像即可自动复制 trace 信息，然后粘贴到这里发给我。

你先试试配置代理重启，然后把 trace 信息发我看看结果？

1 个赞
3

您好，该问题为已知问题，已经修复，新版在灰度中，可以去官网下载一个新版重试下。

1 个赞
4

我已经用的是最新版，且电脑也重启过，用的最新版软件安装过，均不行。还是同样的错误

2 个赞