事情起因:首先我看到订阅说老用户有5折优惠,本想看看5折优惠要多少钱,因为我自身已经有pro的年费订阅,我当时想看具体要多少元,结果点完后直接自动扣费,没有让我确认。其次为什么未经我同意就有自动扣费的服务还是免密的。
I am writing to request an immediate refund for an unintended auto-renewal deduction for the Trae subscription. I forgot to turn off the automatic renewal service, which resulted in an unconsented automatic deduction.
我申请退回本次误操作的自动续费扣款。因为我忘记关闭免密续费,导致系统直接自动扣款了,这并非我的真实意愿。
Here are my details:
以下是我的账户及扣款信息:
- Account Email (注册邮箱): demontina0@gmail.com
- 用户id:7553937119384699922
- Deduction Time (扣款时间): 2026.09.22
- Amount (扣款金额): [$300 USD 或 微信信用卡2018.8元]
- Order ID (订单号): [
- 交易单号
4200003140202609224446197486
商户单号
66803001183767071790064299000660 - ]
Reason for Refund (退款原因):
This was an accidental auto-debit, and I have NOT used any Pro/Ultra features since the renewal. Please kindly cancel my subscription and issue a full refund to the original payment method.
本次扣款为免密自动续费,自扣款起我从未登录使用过任何付费权益。烦请帮我取消该订阅,并安排全额原路退款。
Thank you for your swift assistance.
期待您的快速处理。
